Note: A suspected software can be the application you recently installed or that causes the blue screen error to occur while being run.Ĭheck recently installed system or driver updates, for some of it may cause the error to occur. If you are still able to boot up Windows, uninstall any suspected software. Rule out the error being caused by software, remove any incompatible applications, drivers, or third-party antivirus.
Similar to removing a flash drive, you should eject or disconnect the GPU from the NVIDIA and AMD drivers before unplugging the Thunderbolt 3 cable. Some applications may have issues with hot removal. See Razer Warranty Policy.Īlso, keep in mind that the hardware on your computer degrade over time and may cause blue screen error.įor other hardware-related causes like blue screen error occurs when unplugging the Razer Core X Chroma, ensure that you have the latest drivers and updates installed on your system including the latest Windows 10 RS5 or later. Note: Any damage or issues caused during installation or as a result of incompatible parts being used is not covered under the warranty and may void the warranty coverage. Once suspected hardware has been removed, restart your Blade. Remove any recently installed hardware, for example, RAM, SDD, HDD, and so on.
Rule out the error being caused by hardware changes. If you just updated Windows, please install the "Optional updates" under Settings > Windows Update > Advanced options. See How to get the latest software and driver updates from Windows. Go to your Blade model's Support Page for the latest BIOS/EC firmware for Razer Blade Systems.Įnsure Windows is up to date. Check if BIOS and EC firmware are updated in the system.Go to the Windows Support page and type in the error code in the search bar, then press enter to get the troubleshooting guide. You will be directed to the Windows – Troubleshoot blue screen errors page.įollow through with the troubleshooting instructions.ĭownload a QR scanner app from Google Play Store or Apple Store.Īlternatively, copy the error code.
Scan the QR code displayed on the screen by using any third-party QR scanner app on your phone.
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